Privacy Policy

Last updated: February 23, 2026

ScalePod AI ("we", "our", or "us") operates the scalepod.ai website and the ScalePod AI platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service:

• Personal Data: Email address, name, and contact information you provide when signing up for our waitlist, creating an account, or contacting us.
• Usage Data: Information on how the Service is accessed and used, including your browser type, IP address, device type, operating system, pages visited, time spent, and referring URL.
• API Credentials: If you connect third-party services (e.g., Printify, Etsy), we securely store the API keys and tokens necessary to operate the Service on your behalf.
• Product Data: Design briefs, product descriptions, images, tags, and other content you create using the Service.
• Transaction Data: Payment information, billing address, and purchase history related to your subscription.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and maintain the Service
• To notify you about changes, updates, and new features
• To provide customer support
• To gather analytics to improve the Service
• To detect, prevent, and address technical issues
• To process transactions and send billing-related communications
• To personalize your experience and deliver relevant content
• To serve and measure the effectiveness of advertisements on third-party platforms (see Section 5)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for a specific purpose (e.g., joining our waitlist, subscribing to emails, accepting non-essential cookies).
• Contract: Where processing is necessary to perform our contract with you (e.g., providing the Service).
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving the Service, fraud prevention, and marketing, provided these interests do not override your rights.
• Legal obligation: Where we need to process your data to comply with applicable law.

You may withdraw consent at any time by contacting us at wellnesspresso@gmail.com. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase (PostgreSQL) for data storage with Row Level Security (RLS) policies to ensure data isolation between users. API keys and sensitive credentials are encrypted at rest.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We implement appropriate technical and organizational measures including encryption in transit (TLS/SSL), access controls, and regular security reviews.

5. Advertising and Tracking Technologies

We may use third-party advertising and analytics services to promote our Service across the Internet, measure ad effectiveness, and understand how visitors interact with our website. These third-party vendors, including Google, Meta (Facebook/Instagram), and Pinterest, may display our ads on sites and apps across the Internet based on your prior visits to our website.

Technologies used may include:

• Google Ads & Google Analytics: We may use Google Ads remarketing and Google Analytics to show ads to visitors who have previously visited our website. Google uses cookies to serve ads based on your past visits. Subject to Google's Privacy Policy.
• Meta Pixel (Facebook/Instagram): We may use the Meta Pixel to measure ad effectiveness, optimize ad delivery, and build audiences for future ads. This technology may collect data about your browsing activity. Subject to Meta's Privacy Policy.
• Pinterest Tag: We may use the Pinterest Tag to track conversions, optimize ad campaigns, and build audiences on Pinterest. Subject to Pinterest's Privacy Policy.

How to opt out of personalized advertising:

• Google: Visit Google Ads Settings or install the Google Analytics Opt-out Browser Add-on
• Meta: Visit Facebook Ad Preferences
• Pinterest: Visit Pinterest Privacy Settings
• General opt-out: Visit Digital Advertising Alliance or Your Online Choices (EU)

6. Third-Party Services

Our Service integrates with third-party platforms to provide core functionality:

• Printify: Product creation and fulfillment. Subject to Printify's Privacy Policy.
• Etsy: Product listing and sales. Subject to Etsy's Privacy Policy.
• Google AI (Gemini): AI image generation. Subject to Google's Privacy Policy.
• Payment Processor: We use a third-party payment processor to handle subscription billing. We do not store credit card numbers on our servers.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about activity on our Service. Cookies are small data files placed on your device.

Types of cookies we use:

• Essential cookies: Required for the Service to function (session management, security, preferences). These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with the Service (e.g., Google Analytics). These are used only with your consent where required by law.
• Advertising cookies: Used by third-party advertising partners (Google, Meta, Pinterest) to deliver relevant ads and measure campaign performance. These are used only with your consent where required by law.

Managing cookies: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Service may become inaccessible or not function properly. For users in the EEA/UK, we will ask for your consent before placing non-essential cookies.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy:

• Account data: Retained as long as your account is active, and for up to 30 days after account deletion to allow for recovery.
• Product data: Retained as long as your account is active. Deleted upon request or within 90 days of account termination.
• Usage and analytics data: Retained in anonymized or aggregated form for up to 26 months.
• Waitlist data: Retained until the Service launches and you either create an account or request deletion.

You may request deletion of your data at any time by contacting us.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Restriction: Request that we restrict processing of your data.
• Data portability: Receive your data in a structured, commonly used, machine-readable format.
• Objection: Object to processing of your data based on legitimate interests or for direct marketing.
• Withdraw consent: Where processing is based on consent, withdraw it at any time.

To exercise these rights, contact us at wellnesspresso@gmail.com. We will respond to your request within 30 days (or sooner if required by applicable law).

10. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to know: You can request details about the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, and the third parties with whom we share it.
• Right to delete: You can request that we delete personal information we collected from you, subject to certain exceptions.
• Right to opt-out of sale/sharing: We do not sell your personal information. If we share personal information for cross-context behavioral advertising (e.g., through advertising pixels), you have the right to opt out. Use the opt-out links in Section 5 above.
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a request, email us at wellnesspresso@gmail.com. We may need to verify your identity before fulfilling your request.

11. European Users (GDPR)

If you are located in the EEA, UK, or Switzerland, the following additional provisions apply:

• Data controller: ScalePod AI is the data controller for personal data collected through the Service.
• International transfers: Your data may be transferred to and processed in countries outside the EEA/UK. We use appropriate safeguards, including Standard Contractual Clauses (SCCs), to protect your data during transfer.
• Supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority in the EU/EEA member state where you reside.

12. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may differ. If you are located outside the United States and choose to provide information to us, we transfer personal data to the United States and process it there. We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy.

13. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page, updating the "Last updated" date, and where required by applicable law, by sending you an email notification. You are advised to review this page periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: wellnesspresso@gmail.com
• Website: https://scalepod.ai